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Posts in English or German => Online Braces-Shop (German or English) => Topic started by: retainermylene on 03. July 2008, 18:31:38 PM

Title: Questions about shop
Post by: retainermylene on 03. July 2008, 18:31:38 PM

Hi!
I'm considering having a fake braces made in the shop.
I need to have an impression kit but I don't know how to make an impression of my teeth, i don't speak german, is it well explained in the impression kit ?
Who make these fake appliances ?
Is it an orthodontic lab ? Same quality as real appliances ?
Do they send it to france or belgium ?
How long will it take to have the brace made after the impression is made ?
Tank you to tell me if you have other information.

Title: Re: Questions about shop
Post by: polo on 03. July 2008, 18:55:32 PM

Hi,

Quote

i don't speak german, is it well explained in the impression kit ?

yes, for our international customers, we send instructions in english language together with the impression kit.

Quote

Who make these fake appliances ?
Is it an orthodontic lab ? Same quality as real appliances ?

Yes, they are made by an orthodontic lab that also makes appliances for "real" patients, so it's the same quality as real appliances.

Quote

Do they send it to france or belgium ?

Yes, we do. You can choose your country while creating your shop account.

Quote

How long will it take to have the brace made after the impression is made ?

After our dental technican received your impressions, it usually takes about one week for him to manufacture your braces.

So far,
polo

Title: Re: Questions about shop
Post by: retainermylene on 03. July 2008, 21:00:08 PM

thank you very much polo!

Title: Re: Questions about shop
Post by: braces on 16. July 2008, 20:44:22 PM

I sent an email (twice)with some questions about the appliance I want  & have never heard back. Makes me nervous about parting with money if thats the response. What experience does anyone else have, and is there a direct email address and contact Tel number?

Thanks

Title: Re: Questions about shop
Post by: freddiex on 28. July 2008, 01:40:15 AM

Has anyone here ever tried to buy from the braces online-shop?
what if they trick us...

Title: Re: Questions about shop
Post by: djseb on 28. July 2008, 08:15:44 AM

I bought retainers and headgear from the braces-online shop 6 months ago.
There was no problem, and the quality of the braces is very good.

Title: Re: Questions about shop
Post by: bracedm on 28. July 2008, 23:44:37 PM

From my experience they are sometimes a bit slow answering mails but delivery is quite fast and the quality is OK.

bracedm