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Posts in English or German => Online Braces-Shop (German or English) => Topic started by: zahnsmart on 03. September 2021, 15:38:34 PM

Title: Custom retainers request
Post by: zahnsmart on 03. September 2021, 15:38:34 PM
Hello,

It did take time but after all I think the order I'm about to place will make me very happy. :)
I've submitted a request through the contact us form to know if the following requests were possible

Upper Active plate including:
- Blue colour
- Thicker plate
- Plate covering the entire palate
- Bite plane
- A pearl to hold back the tongue
- Plastic coated labial bow in transparent clear colour.

Modified Twin-Block with pelottes and Telescope Apaliance including:
- plates colour red
- Plate covering the entire palate
- thick plates
- can the block be in clear colour?
- Pelottes top and bottom in clear colour

Vorschubdoppelplatte (bite jumping appliance) including:
- plates colour Green
- Thicker plates (I have the bottom modified stretching plate and very much like it thickness can you do as thick as this one for the bottom?)
- Plate covering the entire palate
- Biteplane (top and bottom)
- small plastic coated labial bow in transparent clear colour top and bottom


Will wait answer from the shop before moving to the next step.
Title: Re: Custom retainers request
Post by: bracessd on 03. September 2021, 20:41:29 PM
Those sound awesome. I have the modified twin block and it's great
Title: Re: Custom retainers request
Post by: Louis03M on 05. September 2021, 10:45:30 AM
This is the list of my devices that fit in my mouth. I got them all from the shop:

1) Modified Activator With Pelottes (Blue And Orange)

I did make the following changes:
- The upper part of the palate completely closed and thick.
- The lower extension part closed on the front.
- Protective tubes put on the upper and lower arch wire.
- Pads and tubes colored orange.
- Device colored blue and orange.
- Add design of the soccer ball to the upper part of the palate.


2) Modified Retainer With Brakets (Green)

I had these changes made:
- Green color
- The thick upper plate of the palate, covering the entire palate
- Bite plane added to the upper plate. I only took the upper device.


3) Retainer (Pink)
- No modification


4) Double Feed Plate (Multicolor)

I had these changes made:
- Upper plate cover as much as possible the entire palate
- Upper plate a little thicker
- Multicolor upper plate (Green, Blue, Purple,Orange)
- Multicolor lower plate (Red,Green,Yellow)

5) Active Plate (Purple)

I had these changes made:
- Upper plate cover as much as possible the entire palate
- Upper plate a little thicker
- Toungue crib
- Upper plate purple


You will see that the devices you have requested will certainly be produced by the shop.
If a single change you have made to an appliance cannot be made they will notify you and explain why it cannot be made
Title: Re: Custom retainers request
Post by: zahnsmart on 08. September 2021, 11:11:00 AM
Thank you Louis03M

How did you proceed for your custom retainers:
Did you contact then by email or via their contact us form?

And how long it takes for the team to usually share an answer?

Thanks
Title: Re: Custom retainers request
Post by: Louis03M on 14. September 2021, 23:00:11 PM
I have always e-mailed their 3 mailboxes. I usually reply after 1 day maximum 2.
The boxes I wrote to are:
[email protected]
[email protected]
[email protected]

I have always sent only one email to all 3 boxes.
Title: Re: Custom retainers request
Post by: zahnsmart on 20. September 2021, 14:24:33 PM
Hello,

here is what I've when sending my email a picture of my impressions
SMTP error from remote server for TEXT command, host: …… reason: 554 5.7.1 This message does not meet our delivery requirements

On my email I've few pictures requested as per the order but got a mail delivery failed.
Title: Re: Custom retainers request
Post by: Framingspeed on 09. March 2023, 21:53:32 PM
@zahnsmart what did you mean about your modifications for your twin block with pelotes and telescopic appliance. Specifically the ‘plate covering the entire palate’. Is this for the upper or lower?