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Author Topic: Custom retainers request  (Read 820 times)

Offline zahnsmart

  • Newbie
  • Posts: 9
  • Gender: Male
Custom retainers request
« on: 03. September 2021, 15:38:34 PM »
Hello,

It did take time but after all I think the order I'm about to place will make me very happy. :)
I've submitted a request through the contact us form to know if the following requests were possible

Upper Active plate including:
- Blue colour
- Thicker plate
- Plate covering the entire palate
- Bite plane
- A pearl to hold back the tongue
- Plastic coated labial bow in transparent clear colour.

Modified Twin-Block with pelottes and Telescope Apaliance including:
- plates colour red
- Plate covering the entire palate
- thick plates
- can the block be in clear colour?
- Pelottes top and bottom in clear colour

Vorschubdoppelplatte (bite jumping appliance) including:
- plates colour Green
- Thicker plates (I have the bottom modified stretching plate and very much like it thickness can you do as thick as this one for the bottom?)
- Plate covering the entire palate
- Biteplane (top and bottom)
- small plastic coated labial bow in transparent clear colour top and bottom


Will wait answer from the shop before moving to the next step.

Offline bracessd

  • Platinum Member
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  • Posts: 1061
  • Gender: Male
Re: Custom retainers request
« Reply #1 on: 03. September 2021, 20:41:29 PM »
Those sound awesome. I have the modified twin block and it's great

Offline Louis03M

  • Bronce Member
  • **
  • Posts: 45
  • Gender: Male
Re: Custom retainers request
« Reply #2 on: 05. September 2021, 10:45:30 AM »
This is the list of my devices that fit in my mouth. I got them all from the shop:

1) Modified Activator With Pelottes (Blue And Orange)

I did make the following changes:
- The upper part of the palate completely closed and thick.
- The lower extension part closed on the front.
- Protective tubes put on the upper and lower arch wire.
- Pads and tubes colored orange.
- Device colored blue and orange.
- Add design of the soccer ball to the upper part of the palate.


2) Modified Retainer With Brakets (Green)

I had these changes made:
- Green color
- The thick upper plate of the palate, covering the entire palate
- Bite plane added to the upper plate. I only took the upper device.


3) Retainer (Pink)
- No modification


4) Double Feed Plate (Multicolor)

I had these changes made:
- Upper plate cover as much as possible the entire palate
- Upper plate a little thicker
- Multicolor upper plate (Green, Blue, Purple,Orange)
- Multicolor lower plate (Red,Green,Yellow)

5) Active Plate (Purple)

I had these changes made:
- Upper plate cover as much as possible the entire palate
- Upper plate a little thicker
- Toungue crib
- Upper plate purple


You will see that the devices you have requested will certainly be produced by the shop.
If a single change you have made to an appliance cannot be made they will notify you and explain why it cannot be made

Offline zahnsmart

  • Newbie
  • Posts: 9
  • Gender: Male
Re: Custom retainers request
« Reply #3 on: 08. September 2021, 11:11:00 AM »
Thank you Louis03M

How did you proceed for your custom retainers:
Did you contact then by email or via their contact us form?

And how long it takes for the team to usually share an answer?

Thanks

Offline Louis03M

  • Bronce Member
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  • Posts: 45
  • Gender: Male
Re: Custom retainers request
« Reply #4 on: 14. September 2021, 23:00:11 PM »
I have always e-mailed their 3 mailboxes. I usually reply after 1 day maximum 2.
The boxes I wrote to are:
[email protected]
[email protected]
[email protected]

I have always sent only one email to all 3 boxes.

Offline zahnsmart

  • Newbie
  • Posts: 9
  • Gender: Male
Re: Custom retainers request
« Reply #5 on: 20. September 2021, 14:24:33 PM »
Hello,

here is what I've when sending my email a picture of my impressions
SMTP error from remote server for TEXT command, host: …… reason: 554 5.7.1 This message does not meet our delivery requirements

On my email I've few pictures requested as per the order but got a mail delivery failed.